Return to What Matters:
Patient Care,
Not Paperwork
Join Waypoint as a Care Manager and use your healthcare expertise to guide families through complex medical journeys — with the flexibility and autonomy you deserve. Work with one client or ten, it's up to you!
I. The Shift from System to Autonomy
At Waypoint, we replace the “task-management” grind with true professional autonomy. Instead of being a cog in a machine, you are empowered to act as a strategic clinical architect, reclaiming the focus and flexibility needed to provide the high-level management your families actually require.
II. The Autonomy of the Advocate
You choose the exact number of clients that fit your lifestyle, receive a premium, transparent payout for every case you manage, and maintain absolute control over your own schedule. You act as the CEO of your roster, supported by an automated back-office that handles the billing and marketing while you handle the management.
What You'll Do as a
Care Manager
Guide Families Through Healthcare Complexity
Serve as a trusted advisor for families navigating difficult medical decisions, coordinating care across multiple providers, and ensuring their loved ones receive comprehensive support.
Coordinate Comprehensive Care
Leverage your clinical expertise to assess patient needs, develop care plans, coordinate with physicians and specialists, and ensure seamless transitions across care settings.
Advocate for Patient-Centered Care
Use your people skills and healthcare knowledge to advocate for patients' needs, preferences, and dignity throughout their healthcare journey.
Work on Your Terms
Enjoy true flexibility with remote work options, self-scheduling, and the autonomy to manage your caseload in a way that works for your life.
Who We're Looking For
Registered Nurses (RN) with 5+ years of nursing or case management experience
Experience in geriatrics, complex care coordination, or discharge planning
CCM certification (or willingness to obtain through NACCM)
Strong communication and interpersonal skills
Passion for patient-centered, compassionate care
Ability to work independently and manage a caseload with autonomy
Work the Way
Healthcare Should Be
True Flexibility
Work remotely from anywhere, set your own schedule, and maintain the work-life balance you've been missing. No mandatory office hours or rigid schedules.
Patient-Centered Care
Focus on quality over quantity. No productivity quotas or patient volume requirements. Spend the time each family needs and deserves.
Competitive Compensation
Premium pay that reflects your expertise, comprehensive benefits package, performance bonuses, and opportunities for professional growth.
Frequently Asked Questions
Everything you need to know about becoming a Care Manager at Waypoint
We are seeking Registered Nurses (RN) with a minimum of 5 years of experience in nursing or case management. Experience in geriatrics or complex care coordination is strongly preferred. We also ask that Care Managers obtain (if they have not already) a CCM certification through the National Association of Certified Care Managers (NACCM).
You choose! One client or up to ten clients, it's your call. This is also a W2 role. You are a direct employee of Waypoint, with all the benefits and protections that come with that status, while still enjoying flexibility in how you manage your schedule and caseload.
Waypoint utilizes a professional hourly rate or a flat-fee per milestone (such as initial assessments). We believe hourly compensation ensures our advocates can prioritize clinical thoroughness over volume.
No. As a W2 employee, you are covered under Waypoint's Professional Liability (Malpractice) insurance policy. You do not need to obtain or maintain your own separate coverage.
Waypoint provides the core tools you need to do your job, including a laptop and HIPAA‑compliant communication tools. A reliable vehicle is required for in‑person visits with families.
Waypoint manages the primary branding, marketing, and intake. We match clinical cases to the team member whose expertise and geography best fit the family's needs.
No. You have the autonomy to coordinate with your assigned families to set meeting times that work for both of you. You manage your own calendar and results.
As a W2 employee, mileage reimbursement for work‑related travel is provided in accordance with Waypoint's expense reimbursement policy. Details are outlined during onboarding.
We provide a comprehensive onboarding orientation to ensure you understand our brand standards, documentation style, and the "Waypoint Way" of communicating with families in crisis.
As a W2 employee, outside employment is subject to Waypoint's conflict‑of‑interest policy. Secondary employment that directly competes with or conflicts with your duties at Waypoint is not permitted.
Still Have Questions?
Our recruitment team is here to help. Schedule a call or send us an email, and we’ll get back to you within 24 hours.